Volusia County police records are public files kept by the police in Daytona Beach, DeLand, and across the county. These files include police reports, arrest records, crash reports, and case documents.
Florida law gives people the right to see and copy these records. You can ask for them from the agency that made the report. The Volusia County Sheriff’s Office and each city police department keep their own files. Knowing which agency handled your case is the first step to getting your records.
How Volusia County Police Records Are Organized
Police records in Volusia County are split between the Sheriff’s Office and city police departments. Each agency keeps files for cases it handled. The Sheriff’s Office covers unincorporated areas and the county jail. City police departments cover cases within city limits. Records do not move between agencies. You must ask the right agency for the right case.
Volusia County Sheriff’s Office Records
The Volusia County Sheriff’s Office (VSO) is the main police agency for the county. Deputies answer calls in unincorporated neighborhoods, beach areas, and rural parts of Volusia County. The Sheriff’s Office runs the county jail. Records from these patrols and arrests are kept at VSO facilities. The Records Section processes all public records requests for cases VSO handled. Records include patrol logs, arrest files, and inmate data.
City Police Department Records
Sixteen cities sit inside Volusia County. Nine of them have their own police departments. These include Daytona Beach, Deltona, DeBary, Edgewater, Holly Hill, New Smyrna Beach, Ormond Beach, Port Orange, and South Daytona. Each department keeps separate files. If a city officer wrote your report, that city’s department holds the record. The Sheriff’s Office cannot give you a city police report. You must ask the city agency directly.
Which Agency Has Your Records
The agency that responded to the call holds the record. Look at the name on the report or the badge of the officer who showed up. You can also check the case number. Reports from the Sheriff’s Office start with VSO. City reports have their own codes. Call the non-emergency line if you are not sure which agency to contact. Staff can point you to the right office in minutes.
Request Methods and Procedures
Volusia County agencies accept public records requests by phone, mail, email, online portal, and in person. The method you pick depends on the agency and the type of report. Simple requests work fine by phone. Larger requests with many pages often need a written form. Online portals give you the fastest response for most reports. Always check the agency website for the right form before sending a written request.
Online Request Options
The Volusia County Sheriff’s Office has a public records request form on its website. You fill in your name, contact data, and report details. You can upload files or add extra notes. After you submit, a records clerk reviews the form. The clerk then contacts you about pickup, mailing, or PDF download. Some city police departments also use online forms. Check each department’s website for its own portal. Online forms are open 24 hours a day.
Phone and In-Person Requests
You can call the Records Section at (386) 736-5990 to start a request. Staff can look up simple cases while you wait. You can also walk into the main office in DeLand. Bring a photo ID and your case details. In-person visits work well for picking up ready reports. Some records are released the same day if the file is simple. Phone hours match office hours.
Mail Request Process
Mail requests need a written letter. Include your name, address, phone number, and email. Describe the report you need with the case number, date, and location. Add a check or money order for the copy fees if known. Send the letter to the Records Section at the agency’s main address. Mailed requests take longer to process. Expect two to four weeks for a reply during busy times.
Key Details Required
Records clerks need certain points to find your file. Without these, the search takes more time. Most agencies will not start a search until you give them basic case details. The more data you give, the faster the request moves. Keep your case number if you have one. It speeds up the search by hours or even days. Officer names and badge numbers also help narrow the search.
- Date of the incident
- Type of incident or offense
- Street address or intersection
- Names of people involved
- Case or report number if known
- Officer name if known
Police Report Types Available
Volusia County agencies create several kinds of reports. Each type covers a different event. Some reports are public right away. Others wait until an investigation ends. Florida law lists which records are open and which stay sealed. Knowing the report type helps you ask for the right file from the start.
Incident Reports
An incident report is the main file an officer writes after answering a call. It covers the date, time, place, and what happened. It lists people involved, witnesses, and what the officer saw. Most incident reports are public once the active investigation ends. You can get a copy for insurance claims, civil cases, or personal records. The standard fee applies for each copy. Reports run 3 to 30 pages based on the case.
Arrest and Booking Records
Arrest records show when a person was taken into custody. The report lists the charges, the arresting officer, and the time of arrest. Booking records are made at the jail. They include fingerprints, photos, and bond details. The Volusia County jail posts current inmates online. Past booking records need a public records request to the Sheriff’s Office. Mugshots are part of the booking file and become public after the case ends.
Traffic Crash Reports
Crash reports are filed with the Florida Department of Highway Safety and Motor Vehicles (FLHSMV). Local officers write the report on a state form. The report is confidential for 60 days after the crash. After 60 days, anyone can order a copy. The cost is $10 per report plus a small service fee. You order crash reports through the FLHSMV portal online or by mail.
Case Files and Supplemental Reports
Bigger cases have many files. An investigation might include witness statements, photos, evidence logs, and follow-up reports. Not all of this is public. Active criminal cases stay sealed. Once a case closes or charges are filed, most of the file becomes public. Sensitive data like Social Security numbers and victim names get redacted. Supplemental reports show what officers did after the first report.
Fees and Payment Methods
Florida law sets the fees for public records. Volusia County agencies follow the same rules. The fees cover the cost of copying and staff time. Simple requests cost very little. Large requests can add up fast. The agency tells you the cost before doing the work. You must pay before the agency releases the file.
Standard Copy Costs
Regular paper copies cost up to 15 cents per page. Certified copies cost up to $1 per page. A standard police report is five to twenty pages. Most people pay between $1 and $5 for a single report. Crash reports from FLHSMV cost $10 each. FDLE background checks cost $24 each. Fees must be paid before records are released. Checks and money orders are accepted at all agencies.
Labor and Research Fees
If a request takes more than 15 minutes of staff time, the agency can charge for labor. The rate is the hourly pay of the employee doing the work. Redaction of exempt data also adds to the time. Agencies give you a cost estimate before doing large searches. You can choose to pay the fee or narrow your request. Labor fees must be paid in full before records are released.
Free Records
Some records are free. The Volusia County inmate roster is free to view online. Police blotter summaries posted on agency websites are also free. Press releases about arrests and major cases are free. Court dockets on the Clerk of Court website are free to search. You only pay when you need a copy or a background check. Online rosters update every few hours during the day.
Florida Public Records Law
Florida’s public records law is one of the broadest in the country. The law says government records are open by default. The public has the right to see and copy them. Agencies can only withhold records when a specific law says so. The main law is Chapter 119 of the Florida Statutes. Other statutes add more rules for specific types of records.
Chapter 119 of Florida Statutes
Chapter 119 sets the rules for public access to government records. It covers police reports, arrest records, and other police files. The law says you do not need to say why you want the records. Agencies cannot deny your request based on who you are or what you plan to do with the file. The law is posted online at the Florida Legislature website. Read it before filing a complex request.
Active Investigation Exemptions
Active criminal investigative data is exempt from public release. This includes open case files, informant names, and surveillance methods. Once the case ends or charges are filed, the data becomes public. Agencies redact sensitive parts before release. Examples of redacted data include witness protection details and juvenile names. Surveillance videos often stay sealed until the case is closed by the court.
Victim and Juvenile Privacy Protections
Florida law protects certain victims. Names of sexual assault victims are kept private. Child victim names are redacted. Juvenile offenders (under 18) have their records sealed in most cases. The agency removes home addresses, phone numbers, and personal ID numbers before release. This stops identity theft and protects people from harm. Some victims can also ask for address confidentiality through the state program.
Denied Request Appeals
If an agency denies your request, you can appeal. First, ask for the denial in writing with the legal reason. Then file a lawsuit in circuit court. Florida courts favor open access. If you win, the agency pays your lawyer fees. You can also contact the Florida Attorney General’s Office for help with public records disputes. Many disputes get solved without a full court case.
Volusia County Sheriff’s Office
The Volusia County Sheriff’s Office serves as the main police agency in the county. It patrols unincorporated areas and runs the county jail. The Sheriff is elected by county voters. The main office sits in DeLand. Sub-stations serve other parts of the county, including Daytona Beach, Deltona, and New Smyrna Beach. The Records Section answers all public records questions.
Main Office Location
The main VSO office is at 123 W Indiana Ave, DeLand, FL 32720. The building is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The lobby is closed on county holidays. Parking is free. Public records requests are handled at the front desk during business hours. Sub-stations have their own hours based on local needs.
Records Section Contact
The Records Section phone number is (386) 736-5990. The email for public records is on the VSO website. You can also fax requests to the main office number. The Records Section staff answer calls from 8:00 a.m. to 5:00 p.m., Monday through Friday. Voice messages get returned the next business day. Email replies take one to two business days.
Official Website and Hours
The VSO website is www.volusiasheriff.gov. The site has the public records request form. You can also view the inmate roster, active calls, and press releases. The site works on phones, tablets, and computers. It is updated daily with new arrests and case closures. Office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, closed on holidays.
City Police Departments in Volusia County
Nine cities in Volusia County run their own police departments. Each department handles calls within city limits. Records requests go to the city department that made the report. You cannot get a city police report from the Sheriff’s Office. You also cannot get a Sheriff’s Office report from a city department. Each agency keeps its own files.
Daytona Beach Police Department
The Daytona Beach Police Department (DBPD) serves the county’s largest city. The Records Unit handles all public records requests. The office sits at 129 Valor Blvd, Daytona Beach, FL 32114. The phone number is (386) 671-5100. Reports cost 15 cents per page. You can also order reports online through the DBPD portal. Most reports are ready in five business days.
DeLand Police Department
The DeLand Police Department is in the county seat. Records requests go to the Records Section at 219 S. Stone St., DeLand, FL 32720. The phone number is (386) 626-7470. Reports can be picked up in person or mailed. Allow 5 to 10 business days for processing. A small fee applies for copies. Walk-in service works best for short reports.
Ormond Beach Police Records
The Ormond Beach Police Department serves the city of Ormond Beach. Records requests are handled at the main station at 100 John Anderson Dr., Ormond Beach, FL 32176. Call (386) 677-0731 for the Records Section. Most reports are ready in three to five business days. You must show a photo ID to pick up a report in person. The office is open weekdays.
Other City Departments
Other city police departments in Volusia County include Deltona, DeBary, Edgewater, Holly Hill, New Smyrna Beach, Port Orange, and South Daytona. Each has its own records process. Phone numbers and addresses are on each city website. Most charge the same 15 cents per page for copies. Many offer online request forms that work 24 hours a day.
Statewide Records
Some records are kept by state agencies, not local ones. Statewide criminal history goes through FDLE. Crash reports go through FLHSMV. State prison records go through the Florida Department of Corrections. These state systems cover data from all Florida counties, including Volusia. Use these for background checks and multi-county searches.
FDLE Criminal History Records
The Florida Department of Law Enforcement (FDLE) runs the state criminal history database. This database covers arrests, dispositions, and convictions across Florida. You can request your own record or a background check for a job. The cost is $24 per check. Processing takes 5 to 10 business days. Order online at fdle.state.fl.us. The site works with credit card payment.
Florida Highway Patrol Crash Reports
Traffic crash reports are filed with FLHSMV. The Florida Highway Patrol writes reports for crashes on state roads. Local police write reports for crashes on city streets. All reports go to the same state system. You can order any Florida crash report at flhsmv.gov. The cost is $10 per report plus a $2 service fee. Reports stay online for 90 days after release.
Florida Department of Corrections
The Florida Department of Corrections (FDC) handles records for state prison inmates. If a person was sentenced to state prison from Volusia County, their file moves to FDC. The FDC inmate database is online. You can search by name or Department of Corrections number. The site shows current inmates and release dates. Photos and facility locations are also on the site.
Quick Contact Details
Use the contact points below to reach the Volusia County Sheriff’s Office. The website link is text only. Type it into your browser to open it. Phone hours match office hours. The address works for mailed requests and in-person visits. The front desk is the best place to pick up ready reports.
| Type | Details |
|---|---|
| Official Website | www.volusiasheriff.gov |
| Records Phone | (386) 736-5990 |
| Main Address | 123 W Indiana Ave, DeLand, FL 32720 |
| Office Hours | Monday to Friday, 8:00 a.m. to 5:00 p.m. |
| Holidays | Closed on federal and state holidays |
Frequently Asked Questions
People ask many of the same questions about Volusia County police records. The answers below cover the most common ones. Each answer gives you clear steps to follow. The details are current as of August 2026.
How long to get a police report?
Simple police reports in Volusia County take three to seven business days. Reports from the Volusia County Sheriff’s Office usually are ready in five business days. City police departments often need seven to ten business days. Crash reports from FLHSMV post online within ten days of the crash. Court records from the Clerk of Court are instant online. Background checks from FDLE take five to ten business days. Plan ahead for time-sensitive needs. Insurance companies often want reports within 30 days. Court deadlines can run shorter. If you have a tight deadline, ask for a rush. Some agencies offer rush service for an extra fee. Walk-in requests for simple reports can be ready the same day at the front desk. Mail requests take the longest because of post office times on both ends. Holidays slow processing at every level. You can speed up the process by giving complete details upfront. Wrong dates or names force clerks to search multiple files.
Can I get a police report online for free?
Yes, some police data is free online in Volusia County. The Volusia County inmate roster is free at the Sheriff’s Office site. Active calls and blotter summaries are also free. Court dockets are free at the Clerk of Court site. You can view recent arrests without paying. Press releases are free. Police blotter summaries on agency websites are free. Full copies of police reports are not free. You must pay a per-page fee for full copies. Crash reports cost $10 each on the FLHSMV site plus a small service fee. Certified copies always have a fee. Background checks from FDLE cost $24 each. Most requests for full report copies need a written request and a small payment. You can pay by cash, check, money order, or credit card. Some agencies add a card processing fee. You can download ready reports as PDF files from some online portals. The PDF option saves you a trip to the office.
What if I do not know the case number?
You can still request a police report without a case number. Records clerks search by date, location, and names. Give them as many details as you can. The more data you give, the faster the search. If the search takes over 15 minutes, the agency may charge a research fee. You can ask the clerk to look up the case number for you first. Most agencies will do a short look-up for free before charging. Provide the exact date, street, and full names. The clerk can then find the case number and tell you the exact fee. This saves you from paying for a long search that might miss the report. You can also check the Clerk of Court site for case numbers. Court dockets list case numbers for any case that has been filed. Court cases happen after the police report, so the docket might post days or weeks after the report. Use both sources to find your case number.
Are Volusia County arrest records public?
Yes, most arrest records are public. Booking photos and charges are posted on the jail roster. After the case ends, the full arrest report becomes public. Active cases stay sealed. Juvenile arrests are sealed in most cases. Victim names and witness names are redacted. Some sealed records can be unsealed by court order. Expunged records stay sealed forever unless a court reopens them. You can see the booking log without paying a fee. The log shows current inmates, charges, and bond. The log updates every few hours during the day. Past arrest reports need a written request. Redacted versions remove Social Security numbers, dates of birth, and home addresses. You can also use the FDLE criminal history site to see statewide arrests. FDLE charges $24 for each background check. Local arrest records are free to view but cost a small fee to copy.
Can I get someone else’s police report?
Yes, police reports are public records. You do not need to be part of the case to ask for a report. Florida law does not require you to say why you want it. The agency gives the same report to anyone who asks. Sensitive data like Social Security numbers gets redacted. Juvenile data stays sealed. You can ask for any report that has been filed and is no longer active. Insurance companies ask for reports often. Lawyers ask for reports for civil cases. News reporters ask for reports for stories. The agency does not ask who you are or why you want the file. The same fee applies to everyone. The same rules apply to everyone. You can pick up a report in person with a photo ID. You can also ask the agency to mail it to you. Mailing takes longer and costs more. The fastest way to get a report you did not file yourself is to walk into the agency with full case details.
Cost of a certified police report
A certified copy of a police report costs up to $1 per page in Volusia County. A regular copy costs up to 15 cents per page. A standard report is five to twenty pages. Most certified reports cost between $5 and $20. Crash reports from FLHSMV cost $10 each. FDLE background checks cost $24. The certified copy has a stamp and signature that proves it is a real copy. Courts and most government offices need certified copies. Insurance companies often accept regular copies. The fee is set by Florida law, so all agencies charge the same rate. You must pay the fee before the agency releases the file. Cash, checks, money orders, and credit cards are accepted. Credit cards may have a small processing fee. The agency will tell you the total before you pay. Mailed requests need a check or money order for the exact amount. Bring exact change or a check for in-person pickup. Some agencies do not accept cash for mailed requests.
Can I request police body camera footage?
Yes, body camera footage is a public record in Florida. You must file a written request with the agency that has the video. The request needs the date, time, location, and names of the officers. The agency has a set time to respond. Footage from inside a private home is private. Active investigation footage stays sealed. Redacted copies are released when the case ends. The request must be in writing under Florida law. Email and online forms count as written requests. The agency has 10 business days to respond to your request. They can ask for more time if the case is large. You must pay the redaction fee before the agency releases the file. The fee covers the cost of blurring faces and redacting audio. The agency can also charge for the time to find the video in storage. Some agencies keep video for 90 days, others keep it for 30 days. File your request fast if you need the video.