Clay County police records are official documents kept by the Clay County Sheriff’s Office and city police departments in Florida. These records cover incident reports, arrest logs, traffic crash reports, and dispatch calls.
Anyone can request most of these records under Florida’s public records law. This page explains exactly how to find, request, and use Clay County police records online, by mail, or in person.
How Clay County Police Records Work
Police records in Clay County follow the same Florida public records rules used across the state. Each agency keeps its own files. The Sheriff’s Office covers unincorporated areas, and city police departments cover city limits. Records stay on file for years and can be requested for legal, insurance, or personal reasons.
What Police Records Include
Clay County police records include written reports made by officers at the scene or after an investigation. Each report lists the date, location, people involved, and a short description of what happened. Some reports also include evidence lists, witness names, and officer notes. These records help the public track local crime and help people settle insurance or court matters.
Agencies That Keep Records
The Clay County Sheriff’s Office is the main record holder for the county. It also runs the county jail and booking system. City police departments in Green Cove Springs, Orange Park, and Keystone Heights keep their own reports. The Florida Department of Law Enforcement (FDLE) keeps statewide criminal history data that pulls from all local agencies.
Florida Public Records Law
Florida Statute Chapter 119 gives the public the right to see most government records. Police reports fall under this law. Some records stay sealed, such as active criminal cases, juvenile records, and certain personal data. The Sheriff’s Office checks each request to decide what can be released.
Clay County Sheriff’s Office Records
The Clay County Sheriff’s Office is the main source for police records in the county. It serves unincorporated areas, runs the jail, and handles major investigations. The office has a Public Records Section that processes all report requests.
Contact and Location
The Sheriff’s Office sits at 901 N Orange Ave, Green Cove Springs, FL 32043. The Public Records Section works out of Room 102 in the main building. Office hours run Monday through Friday from 8:00 a.m. to 5:00 p.m. The records phone line is (904) 529-6090. General office contact is (904) 529-6397.
Public Records Section Services
The Public Records Section handles requests for incident reports, arrest records, crash reports, and call logs. Staff members search the records system for matching reports. They also copy and certify records when needed. Most basic reports are ready within a few business days.
Online Records Portal
The Sheriff’s Office runs an online portal at claycountyfl.justfoia.com/publicportal. This portal lets you submit a records request any time of day. You fill out a form, describe the record you need, and submit it. The system sends you email updates and a tracking number. Most types of police records can be requested through this portal.

Types of Police Reports Available
Clay County offers several types of police records to the public. Each report type serves a different purpose. Knowing what you need helps you pick the right agency and request method.
Incident and Offense Reports
Incident reports document crimes, disturbances, and other police calls. Offense reports cover specific criminal charges. Both reports list the date, time, location, and people involved. They also include a short narrative written by the responding officer. Insurance companies, lawyers, and victims often request these reports.
Arrest and Booking Records
Arrest records show when someone was taken into custody. Booking records include the charges, bond amount, and booking photo. The Sheriff’s Office posts current inmates on its jail roster, which is online. Past booking records must be requested through the Public Records Section.
Traffic Crash Reports
Crash reports are made after car accidents on public roads. They list the vehicles, drivers, damage, and injuries. Fault may also be listed. Insurance companies need these reports to settle claims. Crashes handled by the Sheriff’s Office go to the Public Records Section. Crashes in city limits go to that city’s police department.
Call Logs and Dispatch Records
Call logs show police response to 911 and non-emergency calls. Dispatch records list the time, location, and type of call. These records help the public check on police activity in their area. They also support legal and insurance cases.
How to Request Police Records
You can request Clay County police records three ways. Each method works for different needs. Online requests are fastest. In-person requests work for same-day pickup. Mail requests suit people who live far away.
Online Request Method
To request records online, go to claycountyfl.justfoia.com/publicportal. Create an account or log in. Fill out the request form with the report type, date, and any case number. Add your contact info. Submit the form. You will get a tracking number and email updates. Most requests get a response within five business days.
In-Person Request Method
Visit the Public Records Section at Room 102 in the Sheriff’s Office building. Bring a photo ID. Tell the clerk what report you need. If you have a case number or date, bring it. Simple reports may be ready the same day. Complex requests take longer.
Mail Request Method
Mail your request to Clay County Sheriff’s Office, Attn: Public Records, 901 N Orange Ave, Green Cove Springs, FL 32043. Include your name, address, phone number, and email. Describe the record you need with as much detail as possible. Add any case numbers or dates. Mail requests take one to two weeks to process.
Information Needed for Requests
You should gather key facts before submitting a request. The more detail you give, the faster staff can find the right report. Missing details can slow your request or lead to the wrong report.
- Full name of the person involved
- Date and time of the incident
- Address or location of the incident
- Case number or report number (if known)
- Type of report needed
- Your contact information
- Photo ID for in-person pickup
Request Fees and Processing Times
Clay County charges fees for copies and special services. Most basic reports have a small copy fee. Certified copies cost more. Processing time depends on the report type and how old it is. The table below shows the main fees and timelines.
| Service Type | Fee | Processing Time |
|---|---|---|
| Standard incident report copy | $0.15 per page | 3 to 5 business days |
| Certified report copy | $1.00 per page | 5 to 7 business days |
| Traffic crash report | $10.00 per copy | 3 to 5 business days |
| Arrest record copy | $0.15 per page | 5 to 10 business days |
| Background check request | $24.00 per person | 5 to 10 business days |
| Rush processing fee | Extra $25.00 | 1 to 2 business days |
Some records are free if the agency can send them by email. Mailing costs may apply for paper copies. The Sheriff’s Office will tell you the full cost before finishing your request.
City Police Departments Records
Cities inside Clay County run their own police departments. Each department keeps records for incidents within city limits. The Sheriff’s Office cannot release city police reports. You must contact the right city agency for those records.
Green Cove Springs Police Department
Green Cove Springs is the county seat. Its police department covers incidents inside the city. The department sits at 4 Clay Street, Green Cove Springs, FL 32043. Phone: (904) 297-1880. The department handles calls, arrests, and crash reports within city limits. You can request records in person or by phone.
Orange Park Police Department
Orange Park has a town police department for incidents in town limits. The department sits at 341 Ferris Street, Orange Park, FL 32073. Phone: (904) 264-5553. Records requests follow the same Florida public records law. The department can help you with incident reports and crash reports for Orange Park.
Keystone Heights Police Department
Keystone Heights is partly in Clay County and partly in Bradford County. For incidents inside the Clay County part of the city, contact the Keystone Heights Police Department. The department handles its own records. Phone: (352) 473-2800. Check the location of your incident before requesting records.
State and Court Records Resources
Some records sit outside the Sheriff’s Office. State agencies and the court clerk keep other related files. These records add to the police record picture and help with full background searches.

FDLE Criminal Records
The Florida Department of Law Enforcement runs the state criminal history system. FDLE collects data from all Florida police agencies, including Clay County. You can request a statewide background check for $24 per person. Processing takes 5 to 10 business days by mail. The FDLE public records portal is at fdle.justfoia.com/publicportal.
Clay County Clerk of Court
The Clerk of Court keeps court case files after charges are filed. Court records are different from police records. They show charges, hearings, pleas, and sentences. You can search Clay County court records online for free at clayclerk.com/search-records/. The Clerk office is at 825 N Orange Ave, Green Cove Springs, FL 32043.
Florida Highway Patrol Reports
For crashes on state highways and interstates, the Florida Highway Patrol writes the report. You can order FHP crash reports at flhsmv.gov/traffic-crash-reports/. The fee is $10 per report. Allow 5 to 7 business days for delivery. FHP records are separate from local police reports.

Police Records by Search Method
You can search for Clay County police records using different key facts. The right method depends on what you know about the case. Some searches work better online. Others need staff help.
Search by Name
Searching by name works for arrest records and incident reports that name a person. The Sheriff’s Office can pull reports that list a person’s name in a report. You need the full legal name and a date range. The Public Records Section handles name searches by phone, email, or in person. FDLE also offers name-based background checks.
Search by Case Number
Case numbers are the fastest way to find a report. Each police case has a unique number. If you have the case number from a deputy, court, or insurance letter, you can request the exact report. Case number searches work through the online portal, by phone, or in person. This method avoids mistakes from name or date issues.
Search by Date
Date searches help when you know when an incident happened but not the case number. Give the exact date and a short time range. The Sheriff’s Office can pull reports for that day. The FDLE system also allows date-based searches for arrests. Date searches take longer than case number searches because staff must sort through multiple reports.
Police Blotter and Daily Activity
The Clay County Sheriff’s Office posts some police activity online. The daily activity log shows recent calls, arrests, and incidents. The log updates each business day. You can see the blotter on the Sheriff’s website or social media pages. The log is a short summary. Full reports must still be requested through the Public Records Section.
Restrictions on Police Records
Florida law blocks some police records from public release. These limits protect victims, witnesses, and active cases. The Sheriff’s Office redacts or withholds these records based on Florida Statute Chapter 119.
Sealed and Expunged Records
Records that a court has sealed or expunged cannot be released. These cases were closed by court order. The Sheriff’s Office checks every request against sealed records lists. Even if a record exists, the office cannot give it out.
Active Investigation Files
Records from open investigations are not public. Once a case closes or charges are filed, most records become public. The Sheriff’s Office reviews each request. Sensitive details like informant names and surveillance methods stay sealed even after a case closes.
Juvenile Records
Records about minors follow stricter rules. Most juvenile arrest records and reports are not public. Only the parents, guardians, and certain officials can see them. The Sheriff’s Office follows Florida juvenile law when handling these requests.
Contact Information and Office Hours
Below is the full contact list for Clay County police records requests. Save these details for future use. Office hours apply to all in-person services.
- Sheriff’s Office Address: 901 N Orange Ave, Green Cove Springs, FL 32043
- Public Records Phone: (904) 529-6090
- General Office Phone: (904) 529-6397
- Online Portal: claycountyfl.justfoia.com/publicportal
- Office Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.
- FDLE Portal: fdle.justfoia.com/publicportal
- Clerk of Court: clayclerk.com/search-records/
Frequently Asked Questions
This section covers common questions about Clay County police records. Each answer gives clear, factual details based on current Florida law and Clay County practice. Use these answers to handle your records request with confidence.
How Long Does It Take to Get a Police Report in Clay County?
Most Clay County police reports are ready within three to five business days. Simple incident reports may come back the same day if you visit in person. Crash reports and arrest records often take five to ten business days. Mail requests add mailing time. You can pay a rush fee to speed up the process. The online portal gives you real-time updates on your request status.
Can I Get Police Records for Free in Clay County?
Some records are free if the Sheriff’s Office can email them. Most paper copies cost $0.15 per page. Certified copies cost $1 per page. Crash reports cost $10 each. Background checks through FDLE cost $24 per person. The Sheriff’s Office will tell you the cost before finishing your request. Court records from the Clerk of Court are free to view online.
Are Clay County Arrest Records Public?
Yes, most arrest records in Clay County are public under Florida law. You can see current inmates on the Sheriff’s jail roster online. Past arrest records must be requested through the Public Records Section. Sealed or expunged records are not public. Juvenile arrest records follow different rules and are not released to the general public.
What Information Do I Need to Request a Police Report?
You need the full name of the person involved, the date of the incident, and the location. A case number speeds up the request. You also need your own contact information and a photo ID for in-person pickup. The more detail you provide, the faster staff can locate the right report. Without key facts, staff may not find the record.
Can I Request Police Records From Another State Through Clay County?
No, the Clay County Sheriff’s Office only holds records for incidents in Clay County. For records from other Florida counties, contact that county’s sheriff. For out-of-state records, contact the local police agency in that state. The FDLE can provide statewide Florida background checks but not records from other states.
What Happens If My Request Is Denied?
If the Sheriff’s Office denies your request, they will give you a written reason. Common reasons include active investigations, sealed records, or juvenile cases. You can appeal the denial in writing. The appeal goes to the Sheriff’s legal team. You may also challenge the denial in court under Florida public records law.
How Far Back Do Clay County Police Records Go?
Clay County keeps police reports for many years. Most incident and arrest reports stay on file for at least 10 years. Older records may be archived and take longer to retrieve. The Sheriff’s Office can search its archives for older reports. Some very old records may have been destroyed under retention rules.